Refund Policy

We want to ensure a smooth transaction experience at R Api. Please read our refund policy carefully before making transactions.

1. Failed Recharges

If your mobile recharge or drive pack request fails due to server or operator issues, the deducted amount will be automatically refunded to your main balance instantly.

2. Incorrect Numbers

We are not responsible if you enter an incorrect mobile number during a recharge. Refunds cannot be issued for successful recharges made to wrong numbers provided by the user.

3. Add Money Issues

If your account balance is not updated after a successful payment gateway transaction, please contact our support team with your TrxID. The balance will be adjusted manually upon verification within 24 hours.

Last updated: September 2026